PRIVACY, PLAINLY EXPLAINED

Your data.
Handled with care.

This policy explains what information the Valcord bot services process when helping run Discord and connected Minecraft communities.

Effective September 3, 2026
THE SERVICES

What each bot handles

Information is collected only when needed for enabled features, server safety, and reliable operation.

Moderation

VANGUARD

Helps communities prevent abuse, enforce server rules, and maintain moderation records.

Data it may process
  • Discord user, server, channel, role, and message identifiers
  • Message content and attachments when required for moderation
  • Moderation actions, reports, warnings, cases, and audit history
  • Member, role, permission, and server configuration data
XP & achievements

valerie

Measures eligible server activity to award XP, achievements, levels, and role rewards.

Data it may process
  • Discord user, server, channel, and role identifiers
  • Message activity, timestamps, counts, streaks, and eligibility signals
  • XP, levels, achievements, reward roles, and leaderboard positions
  • Server settings, exclusions, multipliers, and reward configuration
Subscriptions & information

Valcord

Manages server subscriptions and roles, and publishes or updates informational messages.

Data it may process
  • Discord user, server, channel, message, and role identifiers
  • Subscription status, entitlement, plan, and renewal metadata
  • Role assignments and server configuration
  • Informational message content, locations, and edit history
Server insights

data

Produces server insights from community activity, membership, and engagement patterns.

Data it may process
  • Discord user, server, channel, role, and message identifiers
  • Message and voice activity metadata, timestamps, and counts
  • Member growth, joins, departures, and role distribution
  • Aggregated statistics, trends, reports, and server configuration
Minecraft bridge

Valcraft

Relays chat between Discord and Minecraft and checks Discord roles for access or feature permissions.

Data it may process
  • Discord user, server, channel, message, and role identifiers
  • Discord usernames, display names, role membership, and permissions
  • Minecraft usernames, UUIDs, player status, and server identifiers
  • Relayed chat messages, timestamps, and account-linking records when enabled

A note about messages Message content may be processed when a feature depends on it, such as moderation, determining eligible activity, or relaying chat through Valcraft. Messages sent through Valcraft may be displayed to users on the connected Discord and Minecraft servers. The bots may also store message identifiers and activity records without retaining the full message.

01

How we use information

We use collected information only to operate, secure, and improve the bots and the features a Discord server enables. This includes:

  • carrying out moderation actions and maintaining moderation records;
  • calculating activity, XP, achievements, levels, and role rewards;
  • producing server insights, statistics, and aggregated activity reports;
  • relaying chat between Discord and Minecraft and checking Discord roles for access;
  • managing server subscriptions, entitlements, and associated roles;
  • posting and editing requested informational messages;
  • preventing abuse, diagnosing errors, and protecting the reliability of the services.

We do not sell personal information or use bot data for third-party advertising.

02

When information is shared

Information may be visible to authorized server administrators, moderators, or members when a feature requires it—for example, moderation logs, insights reports, leaderboards, achievement announcements, or subscription roles. Messages and display names relayed by Valcraft are shared with users on the linked Discord channel and Minecraft server.

We may also use service providers that host or support the bots. They receive only the information needed to provide their services. We may disclose information when required by law, to protect users or the services, or in connection with a business transfer.

03

Retention & deletion

We keep information only for as long as it is reasonably needed to provide the relevant feature, preserve security or moderation history, resolve disputes, or meet legal obligations. Retention can vary by data type and server configuration.

Server administrators may request deletion of their server’s configuration and associated bot data. Individual users may also request access to or deletion of data linked to their Discord account. Some records may be retained where necessary for fraud prevention, safety, legal compliance, or legitimate moderation records.

04

Your choices

Server administrators control whether the bots are installed and which features, channels, and roles they can access. Users can limit future collection by leaving a server that uses the bots or asking a server administrator about server-specific settings.

To make a privacy request, contact the Valcord team through the official support channel and include your Discord user ID and, if relevant, the server ID. We may need to verify that you control the account or server before acting on a request.

05

Security & age requirements

We use reasonable technical and organizational safeguards designed to protect information from unauthorized access, loss, misuse, or alteration. No system can guarantee absolute security.

The bots are intended for people who may lawfully use Discord. We do not knowingly collect personal information from children below the minimum age required by Discord or applicable law. If you believe a child has provided information improperly, contact us so we can review and remove it where appropriate.

06

Changes to this policy

We may update this policy as the bots, our practices, or legal requirements change. The effective date at the top of this page will be revised when an update is published. Material changes may also be announced through the bots or an official Valcord community channel.

QUESTIONS OR REQUESTS?

Contact the Valcord team

Use the official Valcord support channel for privacy questions, data access, correction, or deletion requests.

Include when relevantDiscord user ID · Server ID